Castle Water has a track record of providing excellent customer service, and of developing innovative approaches to utility supply. We developed the first affinity partnership in the water sector, pioneered online switching by customers, and were the first company to transfer customers in England. We have more 5-star reviews on Trustpilot than all other water retailers combined. Our values include treating customers fairly and maintain an open-door approach with our regulators.
Our head office is based in Blairgowrie in Northern Perthshire, within easy commuting distance of both Perth and Dundee, and equidistant between Edinburgh, Glasgow and Aberdeen. The area provides excellent opportunities for a range of activities, from golf and fishing to mountain biking and skiing.
The role holder would work with our Gentrack Velocity environment to deliver the best software solutions to our innovative and industry-leading company. We are seeking a highly motivated individual with a genuine interest in technology and a passion to deliver cutting edge products. The role would suit an experienced IT Application or Service Delivery Lead looking for a new challenge and an opportunity to further advance their skills and career in a great working environment.
Customer Service to all operational teams around Velocity
Responsibility for Incident and exception management (Velocity) and prioritisation and scheduling of new work including RfC’s
Operational and tactical management
If you have the drive, experience and skills to support our continued success, send your CV together with a covering letter to email@example.com. We look forward to hearing from you.
Innovation and knowledge sharing are part of our everyday experience. We invest the training and support you need to succeed and deliver the excellent service our customers expect. We offer an attractive base salary, pension scheme, life cover and 28 days paid holiday.
As a responsible employer, the health, safety and wellbeing of our people is a top priority. Our people are currently working from home where possible, and where this is not possible, additional measures have been put in place in line with government guidelines to ensure a safe environment for those who are working in our offices.