Blairgowrie | 35 hrs | £19,000 DOE | Permanent

We have an opportunity for a Print Room Coordinator to join our small, but busy team.

  • Monday – Friday, shift pattern or 8.00 – 4.00 and 9.00 – 5.00
  • Permanent opportunity with an immediate start date
  • Great development opportunities to progress
  • Hybrid working model - role-based opportunities to balance home and office working
  • Modern offices with free parking, and free tea and coffee
  • 28 days holiday and company sick pay scheme
  • Excellent pension and life insurance policies

Apply now

About the role

The chief responsibility of the Print Room Coordinator is to organise and deliver the needs of the internal printing activity across the Company. The post holder should have an excellent eye for detail, along with the ability to work in a fast-paced environment, ensuring defined processes are followed.

This is a post for someone with confidence and initiative as well as the maturity required to take responsibility and make decisions and be confident of your own abilities and potential.

We can promise you a hardworking and lively environment that will equip you with skills that could be used across many areas of the business. You can expect to be part of a collegial and supportive team, with a strong emphasis on knowledge-sharing, continuous learning, mutual respect, and personal development. We will ask a lot of you, and in return, opportunities for advancement in our company are available for those who put in the effort. We value our people and love to watch them develop and advance in their careers with us.

When we offer you a post, we will help and support you in your work, but be prepared to learn through doing the role as much as undergoing formal training. These posts are for applicants with confidence and initiative as well as the maturity required to take responsibility and make decisions and be confident of their own abilities and potential.

Key Responsibilities

  • Coordinate the printing of high volumes of documents (for example invoices, customer communications, collections letters), both scheduled and ad hoc
  • Fully understand the Key Performance Indicators in your area, and take responsibility for their delivery
  • Manage and coordinate print room delivery, ensuring documents are printed to a high quality, and improve performance
  • Ensure documents are posted on schedule, liaising and organizing with Royal Mail for collection and onward delivery
  • Liaise with all areas of the business as required
  • Ensure all company requirements with regards to the safety, quality and legality of documents are adhered to (including no data or GDPR breaches)
  • Ongoing monitoring of performance of machinery and stock levels to maintain high performance standards
  • Identify and monitor machine health to ensure product safety

Key Skills & Experience

  • Previous experience in a similar role preferred e.g. print and mail room services
  • An excellent eye for detail, ensuring customer documents meet the requirements of our internal operations
  • Must be competent in excel and other Microsoft packages (outlook + word)
  • Experience in operating printing and batching machinery would be welcomed, although training would be provided.
  • Ability to work in a fast-paced environment, ensuring defined processes are followed
  • Experience of managing customer information in line with GDPR is required
  • Must maintain confidentiality with regard to all communications, letters sent etc

About the company

Castle Water is one of the fastest-growing and most successful companies in the utility sector. Our customers include some of the largest companies and public sector bodies in the UK.

Castle Water aims to deliver the best customer service in the sector. Creating positive interactions in the workplace and between our employees and our customers will help ensure our company continues to draw new and retain existing customers. Not only have we just achieved our 10,000th 5-star Trustpilot review, but we are also winners of the recent Customer Service Excellence Award for the Perthshire Chamber of Commerce Business Star Awards.

Castle Water has a track record of providing excellent customer service, and of developing innovative approaches to utility supply. We have more 5-star reviews on Trustpilot than all other water retailers combined. We pride ourselves on being transparent and treating customers fairly.

Our head office is based in Blairgowrie, Perthshire, within easy commuting distance of both Perth and Dundee. We are embedded in the local community and participate in many local events and activities.

How to apply

If you have the drive, experience, and skills to join Castle Water, click below to apply. We look forward to hearing from you.

Apply now

As a responsible employer, the health, safety, and wellbeing of our people is a top priority. Our employees are currently working on a hybrid model from home and in the office. Measures have been put in place in line with government guidelines to ensure a safe environment for those who are working in our offices.