We have an exciting opportunity for a Senior HR Advisor to join our small, busy, and fast-paced team.

We are actively seeking an influential Senior HR Advisor with strong technical HR expertise. Each day can be different so the successful applicant will need to be good at juggling priorities to be able to deal with workload and issues quickly. The role requires you to liaise with all levels of employees, providing support and advice, and the administration of our Payroll and HR systems.

The Senior HR Advisor must demonstrate strong communication and organisational skills, excellent written skills, and must be able to perform in a strictly confidential manner.

Castle Water is the leading independent water retailer in the UK and having established our business to participate in the English and Scottish water markets, we are now strategically positioned to take full advantage of the deregulating business water market in England.

Our head office is based in Blairgowrie in Northern Perthshire, equidistant between Edinburgh, Glasgow, and Aberdeen and provides excellent opportunities for a range of activities, from golf and fishing to mountain biking and skiing. Our office is within commuting distance of both Perth and Dundee.

As a Senior HR Advisor, you will draw on your previous experience to ensure an immediate and positive impact on the support the HR team delivers to the business. You should be highly organised, with a professional manner, and be able to communicate with all levels of the business.

Key Accountabilities:

  • Good overall Employee Relations knowledge and proven experience in basic functions including recruitment, on-boarding, absence & performance management, and contractual information
  • Administration of Payroll and maintenance of the HR database/systems
  • Management of HR Inbox
  • First point of contact with the ability to deal with everyday HR queries
  • Preparation of HR statistics and MI (Management Information)
  • Key support for our busy line managers in their day to day operational HR needs
  • Sound decision making covering all aspects of the employee lifecycle

Key Skills & Experience:

  • Strong experience in an HR Advisor/Senior HR Advisor role - essential
  • Experience of HRIS and Payroll systems – essential
  • Minimum Level 5 CIPD (or equivalent) preferred
  • Proven ability to deal with employee relations issues and queries, with the ability to understand when to escalate
  • A high level of confidentiality is essential
  • Communication is key.  Evidence of ability to communicate professionally with a wide spectrum of people to achieve the best outcome
  • The ability to work collaboratively and engage positively, whilst also prioritising, managing expectations, and delivering an excellent HR service
  • Ability to work with all MS packages
  • The ability to work accurately with excellent attention to detail

How to apply

If you have the drive, experience and skills to support our continued success, send your CV together with a covering letter to careers@castlewater.co.uk. We look forward to hearing from you.

Innovation and knowledge sharing are part of our everyday experience. We invest the training and support you need to succeed and deliver the excellent service our customers expect. We offer an attractive base salary, pension scheme, life cover and 28 days paid holiday.

As a responsible employer, the health, safety and wellbeing of our people is a top priority. Our people are currently working from home where possible, and where this is not possible, additional measures have been put in place in line with government guidelines to ensure a safe environment for those who are working in our offices.