Castle Water is interested in recruiting a number of Wholesale Operations Specialists to work in the back-office Wholesale Team.

We work with both data and regulatory documents to unravel more complex cases to ensure the right outcome for our customers.

The position requires people who can delve into Market Codes, unpick complex cases, and deep dive into desk analysis. If you like problem solving, have excellent attention to detail and are enthused by investigative work, then a role within our Wholesale team could be for you.

Castle Water is the leading independent water retailer in the UK, and one of the fastest growing utility supply companies, supplying services to business customers across Scotland and England. We currently serve over 300,000 business customers across the UK, growing rapidly and with the market position, financing, and capability to grow significantly further. The business has been built based on highly efficient operations, innovative marketing, and being a trusted supplier to our customers.

Our head office is based in Blairgowrie in Northern Perthshire, equidistant between Edinburgh, Glasgow and Aberdeen and provides excellent opportunities for a range of activities, from golf and fishing to mountain biking and skiing. Our office is within commuting distance of both Perth and Dundee.

We have several opportunities for those enthusiastic to learn about the Water Industry and keen to work in our exciting Wholesale team.

What we're looking for?

  • We are looking for someone with excellent attention to detail
  • Someone who is customer focused
  • Someone who enjoys investigative work and has an ability to problem solve
  • The applicant should work well both on their own and as part of a team; cases will require them to work autonomously; but they should also have the ability to communicate the more complex cases effectively to the wider team
  • Someone who can take an organised, methodical approach to get to the root of a complex issue
  • Someone who is enthusiastic about learning and self-development
  • Experience of and an ability to prepare professional documentation would be desirable
  • Ability to delve into the industry ‘rule book’ (Market Codes) to get the best result for our customers

As a responsible employer, the health, safety and wellbeing of our people is a top priority. Our people are currently working from home where possible, and where this is not possible, additional measures have been put in place in line with government guidelines to ensure a safe environment for those who are working in our offices.

How to apply

If you have the drive, experience and skills to support our continued success, send your CV together with a covering letter to We look forward to hearing from you.

Innovation and knowledge sharing are part of our everyday experience. We invest the training and support you need to succeed and deliver the excellent service our customers expect. We offer an attractive base salary, pension scheme, life cover and 28 days paid holiday.