Castle Water is delighted to have been awarded the ISO 9001 certification; the internationally recognised standard that ensures that our products and services meet the needs of our customers through an effective quality management system (QMS).
We have developed and implemented our quality management system in order to improve overall performance, maintain a high level of quality and strong customer service, providing a sound basis for sustainable development initiatives.
Our decision to work towards ISO 9001 certification demonstrates our commitment to providing high-quality and consistent service to our clients and our ongoing investment in technology and development.
ISO is one of the most rigorous and well-regarded standards in the world. Castle Water was audited by SGS, and presented with their certificate in December 2019.
Gaining ISO 9001 reinforces our relentless focus on delivering industry leading offers and services, measured against global benchmarks of industry excellence.
Gary Hinks, Director of Sales and Business Development said:
"Achieving ISO 9001 certification is fantastic news and means our customers have complete assurance our services operate to the highest quality standard.” He adds: "I am extremely proud of the team for their achievement, which proves theirs and the company’s commitment to ensuring quality and providing the best possible service to our clients."