From 1 April 2020, your services from Affinity for Business changed following the announcement of a merger with Castle Water - the UK’s leading independent business water retailer. We do not require any action from you regarding your account. However, the Affinity for Business My Account portal is no longer available.
You can now register to set up a new account in Castle Water’s MyAccount customer portal. Here you can manage your new account and submit meter readings, view and download your invoices, tell us if you are moving & view details of your premises.
Your previous invoices up to 31 March 2020 will be available on your new MyAccount in due course. In the meantime, you can still access the Affinity for Business E-Billing portal to view and download previous bills.