Please note you should only request this service if you have taken all reasonable steps to rule out other reasons for the disputed consumption recorded on the meter, for example leaks or a change in activities at the premises which would lead to a change in consumption patterns.
The following information could support your request:
Don’t request a meter repair or replacement if the following applies.
This form asks you to agree to pay charges which may be incurred if, for example, the Wholesaler finds that the meter is accurate. Click here for more information on potential charges.
To request a meter accuracy test, complete the form below. We will use the information you provide to make a request to the Wholesaler on your behalf and will contact you if we or the Wholesaler need any more details.
We will share your details with the Wholesaler so they can contact you to arrange a time for the survey and required work.