Customer Notice

Our offices and phone lines will be closed for Good Friday. Our Scotland offices and phone lines will reopen at 8am on Monday 22 April. Our England offices and phone lines will reopen at 8am on Tuesday 23 April. To make a payment, click here. If you experience an emergency or unplanned disruption to your water supply and/or wastewater service whilst we are closed, please call your Water Network Owner. You can find a list of emergency numbers here. If you experience a problem with the water pipework inside your own building/site, you should call your plumber in the first instance.


The Water in You

We’re made of it and we need to regularly consume it to keep our bodies functioning at their best. It’s impossible to overstate the importance of water to our health and wellbeing.


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If you don’t ask, you don’t get…

The market is now open for businesses to shop around for their water and wastewater services, but for many the benefits are still not clear and the question remains – “Why bother switching water supplier?”


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