Thousands of customers are already using MyAccount to manage their accounts online, and it is just one of the many reasons that Castle Water has more 5-star Trustpilot reviews than all other water suppliers combined.
With MyAccount, you can…
Even if you have multiple Castle Water accounts, you can view them all – meters, bills, addresses – right within MyAccount.
We recently launched two new features on MyAccount – meter location and Statement of Account. Castle Water customers can now log-in to the portal to view and download all their account transactions and use the interactive map to locate their water meter without the hassle of making a phone call.
The release follows a streak of recent updates to the portal and is part of Castle Water’s commitment to expand its online self-service options to give customers more ways to manage their account online.
The best way to ensure your bills stay up to date and you only pay for the water you use, is to submit regular meter readings. The easiest, and quickest way to do this is on MyAccount. Regular meter readings also help you to track your business’s water usage to:
Plus, for every meter reading you provide that we use to calculate your bill, Castle Water will donate £1 to Save the Children’s Emergency Fund.* This money means that Save the Children can make sure children caught up in emergencies can access safe, clean drinking water when they need it most. Find out more about our partnership with Save the Children here.
With many businesses continuing to find quicker, easier and simpler ways to run their business, it’s worth joining the thousands of Castle Water customers already enjoying the benefits of instant access to manage their account online - register for MyAccount today.
We're helping businesses in England & Scotland save on water bills, and with more 5-star Trustpilot reviews than all other water retailers combined - our customers recommend us.Get a quote