By now, most businesses in Scotland and England are aware that they can choose their water and wastewater supplier. Since April 2017, the water market has been open for businesses to shop around, but for many the benefits are still not clear and the question remains – “Why bother switching water supplier?”

It may seem like some major undertaking, but the truth is that there is very little hassle in changing your water supplier. You could save your business time and money every month with the water supplier of your choice.

The main reason to switch is simple: you could significantly cut your business costs. With all this new competition in the water retailer market, suppliers are offering very competitive prices for water and wastewater services, as well as lots of other benefits. Just as you want to find the best deal for your energy supplier, you can now find a better deal for your water services.

But the benefits don’t stop there. Water suppliers know they must provide more than just better pricing to win customers, which means many suppliers are providing value-adding services that will help your business to become more water efficient and further reduce your business costs!

Look out for suppliers offering these great value-adding services:

  • Water efficiency auditing
  • Leak detection and repair
  • Meter installation services
  • Flood damage support
  • Solutions for recycling and reusing wastewater
  • New connections, including large sites and multi-sites
  • Provision of private water supplies

Customer service is a major consideration for businesses shopping around for a new provider. Customer advice, support and issue resolution all play an important part in the customer-supplier relationship, and it pays to research which water suppliers are getting it right. Providing feedback is key, and services such as Trustpilot have become a key indicator in the quest to find water suppliers that have a proven track record of delivering excellent service to their customers.

If you’re a business in England or Scotland, switching your water supplier will likely mean cheaper bills, better customer support and a range of other valuable services – and switching is simple! Do some research, find a better deal, and let your business reap the benefits!

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