Our future is bright. Be part of it with us.

Castle Water is the UK’s leading independent water retailer to business customers. We make buying water easy by delivering responsive services and solutions for hundreds of thousands of businesses, charities and public bodies throughout England and Scotland. Our customer services are all based in the UK where we are licensed by OfWat and The Water Industry Commission for Scotland (WICS) to provide water and sewerage services. As one of the fastest growing utility suppliers, we’re looking for people with the enthusiasm, intelligence and passion to help deliver our goals and to meet customers’ expectations. Our current career opportunities include:

  1. Learning & Development Specialist
    1. One of the UK’s fastest growing utility suppliers, Castle Water has an exciting opportunity for a Learning & Development Specialist.

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  2. Complaints Manager
    1. One of the UK’s fastest growing utility suppliers, Castle Water has an exciting opportunity for a Complaints
      Manager role, to be responsible for the preparation of responses to all Stage 1 or Stage 2 complaints.

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  3. Paralegal – Recoveries
    1. One of the UK’s fastest growing utility suppliers, Castle Water has an exciting opportunity for a Paralegal to work in our busy Recoveries function.

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  4. IT Senior/Lead Developer
    1. One of the UK’s fastest growing utility suppliers, Castle Water has an exciting opportunity for a Senior/Lead Developer in our busy Application Development and Support Team.

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  5. Account Support – Public Sector
    1. One of the UK’s fastest growing utility suppliers, Castle Water has an exciting opportunity for Public Sector Account Support staff within our busy Commercial Business Team.

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  6. Out of Hours Support Admin
    1. One of the UK’s fastest growing utility suppliers, Castle Water has an exciting opportunity to join our Out of Hours Team as Support Admin.  The role includes a 3-week rotating shift pattern which covers our “out of hours” 24/7 function i.e. night shifts and weekend day shifts.

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  7. Key Account Support
    1. One of the UK’s fastest growing utility suppliers, Castle Water has an exciting opportunity for Key Account Support staff to work in our busy Commercial Business Team.

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  8. Customer Service Advisor
    1. One of the UK’s fastest growing utility suppliers, Castle Water has an exciting opportunity for Customer Services Advisors in our busy Operational team.

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  9. Commercial Business Support
    1. One of the UK’s fastest growing utility suppliers, Castle Water has an exciting opportunity for Commercial Business Support staff to work in our busy Commercial Business Team.

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  10. Operational Data Support
    1. Castle Water has an exciting opportunity for an Operational Data Support specialist to work in our busy Market Operations team. This is a permanent opportunity with an immediate start date.

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  11. Economist/Senior Economist
    1. One of the UK’s fastest growing utility suppliers, Castle Water has an exciting opportunity for an Economist/Senior Economist in our busy Commercial division, and to collaborate with other relevant functions across the business. This is a permanent opportunity with an immediate start date.

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  12. IT Department Administrator
    1. One of the UK’s fastest growing utility suppliers, Castle Water, has an exciting opportunity for an IT Department Administrator in our fast-paced IT/Systems teams. This is a permanent opportunity with an immediate start date.

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  13. Complaint Handler
    1. With proven experience of working under pressure and to deadlines, you will log and investigate issues using Company systems. You will have the ability to prepare professional documents and the ability to understand complex issues to provide resolution to our customers at the earliest opportunity, ensuring a high level of customer satisfaction. You will have excellent organisational skills and have the ability to capture and handle data accurately.

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  14. Data Entry Clerk
    1. With previous experience working in a financial or banking environment, you will have the ability to handle high volumes of data whilst ensuring efficiency and precise attention to detail. You will be able to work to tight deadlines, have a high level of numeracy skills and excellent communication skills.

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  15. Graduate Opportunities
    1. We offer opportunities for recent postgraduates, typically with a degree in finance, mathematics, sciences of engineering, to work on specific development projects or within one of our operational teams. You will have the ability to communicate well with colleagues and customers, a high level of numeracy and an adaptable and flexible approach.

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Speculative Applications

Castle Water is always keen to meet suitable, experienced candidates who wish to develop a rewarding career. If you feel you have something to bring to Castle Water, please send your CV and covering letter to careers@castlewater.co.uk

Typical roles include:

  • Meter Readers
  • Credit Controller
  • Payments Processor

APPLY TODAY

If you have the drive, experience and skills to support our continued success, send your CV together with a covering letter to careers@castlewater.co.uk. We look forward to hearing from you.

Innovation and knowledge sharing is part of our everyday experience. We invest the training and support you need to succeed and deliver the excellent service our customers expect. We offer an attractive base salary, pension scheme, life cover and 28 days paid holiday.

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