Our future is bright. Be part of it with us.

Castle Water is the UK’s leading independent business water supplier. We make buying water easy by delivering responsive services and solutions for hundreds of thousands of businesses, charities and public bodies throughout England and Scotland. Our customer services are all based in the UK where we are licensed by OfWat and The Water Industry Commission for Scotland (WICS) to provide water and sewerage services. As one of the fastest growing utility suppliers, we’re looking for people with the enthusiasm, intelligence and passion to help deliver our goals and to meet customers’ expectations. Our current career opportunities include:

  1. Market Operations Specialist – Analyst
    1. Castle Water has an exciting opportunity for an Analyst to work in our dynamic Operations team. We’re only looking for the best people to join our tight-knit team and contribute to its success. Strategically important and central to the success of the business, this unique role is varied and offers plenty of opportunity for personal development and achievement.

      This is a permanent opportunity with an immediate start date.

      View Job Spec
  2. Operations Finance – Profitability Analyst
    1. We have an exciting opportunity for a Profitability Analyst to join a dynamic Operations Finance team. We’re only looking for the best people to join our tight-knit team and contribute to its success. Strategically important and central to the success of the business, this unique role is varied and offers plenty of opportunity for personal development and achievement.

      This is a permanent opportunity with an immediate start date.

      View Job Spec
  3. Customer Service Advisor (Ayr)
    1. Castle Water has an exciting opportunity for Customer Services Advisors to actively support our busy and expanding Customer Service Team in our Ayr Office. This represents an excellent opportunity to join one of the fastest growing companies in the utility sector.

      This is a permanent opportunity with an immediate start date.

      View Job Spec
  4. Sales Administrator
    1. We are looking for a motivated Sales Administratorto continue to help the business grow and acquire and develop a portfolio of business customers through our various outbound sales processes. Energy experience is not essential as full training will be provided.

      This is a permanent opportunity with an immediate start date.

      View Job Spec
  5. Operational Support Advisors
    1. We have a need to appoint several Operational Support Advisors. Working across Castle Water’s operations, you could be working within one of our Metering, Billing, Payments or Support teams where a high level of numeracy, as well as excellent written and spoken communication are required. Experience of working in a similar working environment would be desirable.

      This is a permanent opportunity with an immediate start date.

      View Job Spec
  6. Energy Sales Consultants
    1. We are looking for motivated Energy Sales Consultants, to continue to help the business grow and acquire and develop a portfolio of business customers through outbound B2B selling. Energy experience is not essential as full training will be provided.

      This is a permanent opportunity with an immediate start date.

      View Job Spec
  7. Operations Support – Evening
    1. Castle Water has exciting opportunities to work in our newly formed Evening Team in our dynamic Operations team. The roles will encompass back-office processing and would ideally suit someone with financial services or utilities background. We’re only looking for the best people to join our tight-knit team and contribute to its success. Strategically important and central to the success of the business, this unique role is varied and offers plenty of opportunity for personal development and achievement.

      The hours of work on offer are Monday to Friday 5.00 p.m. to 12.00 mid-night (a 30-hour working week), and the roles are permanent.

      View Job Spec
  8. Complaints Handler
    1. Castle Water has an exciting opportunity for an Complaints Handler to actively support our busy Complaints Department. This represents an excellent opportunity to join one of the fastest growing companies in the utility sector.

      This is a permanent opportunity with an immediate start date.

      View Job Spec
  9. Commercial Support Executive
    1. Castle Water has an exciting opportunity for Commercial Support Executive to actively support our busy and expanding Commercial Teams. This represents an excellent opportunity to join one of the fastest growing companies in the utility sector.

      This is a permanent opportunity with an immediate start date.

      View Job Spec
  10. Operational Finance Analyst
    1. We have an exciting opportunity for an Operations Finance Analyst to join a dynamic Operations Finance team. We’re only looking for the best people to join our tight-knit team and contribute to its success. Strategically important and central to the success of the business, this unique role is varied and offers plenty of opportunity for personal development and achievement.

      This is a permanent opportunity with an immediate start date.

      View Job Spec
  11. Out of Hours Support Admin
    1. One of the UK’s fastest growing utility suppliers, Castle Water has an exciting opportunity to join our Out of Hours Team as Support Admin.  The role includes a 3-week rotating shift pattern which covers our “out of hours” 24/7 function i.e. night shifts and weekend day shifts.

      View Job Spec
  12. Customer Service Advisor
    1. One of the UK’s fastest growing utility suppliers, Castle Water has an exciting opportunity for Customer Services Advisors in our busy Operational Team.

      View Job Spec
  13. Commercial Business Support
    1. One of the UK’s fastest growing utility suppliers, Castle Water has an exciting opportunity for Commercial Business Support staff to work in our busy Commercial Business Team.

      View Job Spec
  14. Economist/Senior Economist
    1. One of the UK’s fastest growing utility suppliers, Castle Water has an exciting opportunity for an Economist/Senior Economist in our busy Commercial division, and to collaborate with other relevant functions across the business. This is a permanent opportunity with an immediate start date.

      View Job Spec
  15. Collections Team Support
    1. One of the UK’s fastest growing utility suppliers, Castle Water, has an exciting opportunity for a Collections Team Support to actively support our busy and expanding Collections Team. This represents an excellent opportunity to join one of the fastest growing companies in the utility sector.

      View Job Spec
  16. Graduate Opportunities
    1. We offer opportunities for recent postgraduates, typically with a degree in finance, mathematics, sciences of engineering, to work on specific development projects or within one of our operational teams. You will have the ability to communicate well with colleagues and customers, a high level of numeracy and an adaptable and flexible approach.

      View Job Spec


Castle Water Apprenticeships

Castle Water offers a range of exciting vocational apprenticeships and work experience placements to people looking to experience life in a fast-paced business environment. By working within one of the UK’s fastest growing businesses, our apprentices gain first-hand knowledge and skills that will help them better approach the choices and challenges that lie ahead in their career. But don’t just take our word for it – take inspiration from some of the apprentices currently working and learning at Castle Water.

Click here for our latest apprenticeship opportunities

Speculative Applications

Castle Water is always keen to meet suitable, experienced candidates who wish to develop a rewarding career. If you feel you have something to bring to Castle Water, please send your CV and covering letter to careers@castlewater.co.uk

Typical roles include:

  • Customer Service Advisors
  • Credit Controller
  • Payments Processor

Apply today

If you have the drive, experience and skills to support our continued success, send your CV together with a covering letter to careers@castlewater.co.uk. We look forward to hearing from you.

Innovation and knowledge sharing is part of our everyday experience. We invest the training and support you need to succeed and deliver the excellent service our customers expect. We offer an attractive base salary, pension scheme, life cover and 28 days paid holiday.

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