Castle Water receives its 2,000th 5-star Trustpilot review

Castle Water, the UK’s leading independent business water retailer, is delighted to have received its 2,000th 5-star Trustpilot review.

Douglas McLaren, Chief Operating Officer for Castle Water, said “Our customers are benefiting from our ongoing investment in systems and training. Many customers have positively commented on the attitude and helpfulness of individual Castle Water staff. This is reflected in the increase in our Trustpilot score”.

In April this year, Castle Water released its Q1 2019 Customer Service Performance review. We answered 86,130 calls during the quarter, with an average call answer time of just 51 seconds.

With 3 times more 5-star reviews than all other water retailers combined, Castle Water continues to go the extra mile for its customers.

Want to hear more from Castle Water? Join the conversation on TwitterFacebook or LinkedIn.

For early access to our exclusive content, sign up to our mailing list today. You can unsubscribe at any time. View our privacy policy here.

Sign up to our mailing list.

  • water efficiency switch

    HOW TO SWITCH

    Switching is easy. Start saving today.

    more info
  • water efficiency additional services

    ADDITIONAL SERVICES

    We provide a range of additional services.

    more info
  • water efficiency water efficiency

    WATER EFFICIENCY

    Read our useful water saving tips.

    more info