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Our offices and phone lines will be closed for Good Friday. Our Scotland offices and phone lines will reopen at 8am on Monday 22 April. Our England offices and phone lines will reopen at 8am on Tuesday 23 April. To make a payment, click here. If you experience an emergency or unplanned disruption to your water supply and/or wastewater service whilst we are closed, please call your Water Network Owner. You can find a list of emergency numbers here. If you experience a problem with the water pipework inside your own building/site, you should call your plumber in the first instance.
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Castle Water reveals new brand

Castle Water, the UK’s leading independent business water supplier, has been at the forefront in defining the new water market and offering disruptive, innovative, 5-star services to its customers since the market opened in Scotland in 2014, and in England in 2017.

While the company nears its 5th anniversary in April, the innovative and pioneering approach on which the company was founded continues, as they explore new ways to grow and strengthen their position within the industry.

Castle Water CEO, John Reynolds OBE, announced, “I am delighted to reveal that today, after months of planning, we will launch the new Castle Water brand.

Our new brand embraces all that we stand for: independence, tenacity, industry leading expertise, transparency, high ethical standards, community engagement, investing in our people for success, and 5-star customer service.”

The roll-out of the new brand will continue throughout the coming months across the Castle Water UK offices in Perthshire, Ayr, Leeds, Manchester, London and Portsmouth.

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