Pineapple John Reynolds, CEO - Castle Water

John N. Reynolds OBE, previously an investment banker, studied theology at Cambridge University. From 2006 to 2011 he chaired the Church of England Ethical Investment Advisory Group, which advises the Church's major investment bodies on ethical and governance issues. John is the author of 'Ethics in Investments Banking' and 'Sharing Profits. He is a fellow of the Institution of Engineering and Technology, and is a former member of the Water Industry Commission for Scotland. He is now the CEO of Castle Water, the UK's leading independent business water supplier.

Pineapple Shaun Kent, Economist - Ofwat

Shaun Kent, economist at Ofwat, has been with Ofwat since 2018.  He works primarily on business retail water market matters.  Prior to Ofwat, Shaun worked at Ofcom and provided economic and policy advice on range of issues related to communications markets and services, including use and sale of radio spectrum, competition and consumer issues, and cost benefit analyses.  His recent experience also includes a 3 month sabbatical in Germany where he worked for an NGO concerned with applying orthodox economic instruments to environmental and ecological issues.


Georgina Mills, Delivery Director - Ofwat

Georgina joined Ofwat in October 2012 as Principle Economist and took up the role of Associate Director in August 2013. In September 2014, Georgina's role developed further into Delivery Director for Ofwat. Previous experience includes Economic Advisor roles at both Department for Transport (DfT) UK and Department for Business, Enterprise and Regulatory Reform.


Pineapple Sarah McMath, CEO - MOSL

Sarah McMath was appointed Chief Executive of MOSL - Market Operator for the Retail water market for Business customers - in April 2019. Sarah has a vast experience of the water industry spanning 24 years, having worked in a variety of roles across a number of technical, asset management and operational teams previously at Thames Water. Sarah was accountable for all Asset Management and strategic business planning as well as Science, Engineering, Health and Safety and Innovation. Prior to this, Sarah was MD of Water for Thames Water, with executive accountability for the treatment and delivery of clean, safe drinking water to 9m+ customers in London and the Thames Valley.

Pineapple Kelly Macfarlane, Director of Customer Experience - Thames Water

Kelly is a member of the Thames Water Executive team and is responsible for all Thames Water customer interfaces and teams including residential metering, billing and service support, and Non-Household and Developer Service operations. She previously held a number of senior operational roles at Openreach, the infrastructure division of BT Group and a variety of key regulatory, commercial and operational roles for companies including Deloitte Consulting, Tiscali and Npower. Kelly is a Vice President of the Institute of Customer Service.

Pineapple Richard Moore, Corporate Affairs Director - Castle Water

Richard Moore has been Castle Water’s Business Development Director and a member of Castle Water’s management committee for five years.  His primary focus has been the provision of in-house regulatory and corporate finance expertise and he has been an integral part of the team responsible for the acquisitions and integration of the Portsmouth Water and Thames Water non-household customer bases with a particular responsibility for financial modelling and market analysis. Richard has had a close involvement with MOSL, representing Retailers on a number of key groups and also has extensive experience as a corporate financier of working with major utilities in the UK and internationally.

PineappleRay Porter, Wholesale and Markets Director - Castle Water

Ray Porter is a senior utilities industry professional, with approaching 30 years experience in the competitive electricity, gas, and water markets. His focus is on the introduction of competition, implementing new market arrangements, making markets work, and delivering market operations. Ray has enjoyed a number of high-profile roles, advising and working with a variety of leading organisations in the public and private sectors. Having successfully consulted for over 20 years as a business strategy consultant, industry advisor and major programme manager, Ray is currently enjoying an operational role with the UK's leading independent water retailer, Castle Water Limited.