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Switch to Castle Water for award winning service and to save up to 20% on your business water
Every business uses water in a unique way, but one certainty is the simple fact that for most businesses when the water supply is disrupted, they can find daily operations will grind to a halt.
Disruption to services is something no business should have to deal with. Luckily for Castle Water customers, this is never the case. Customers have access to contingency planning through one of our specialist partners to ensure continuity is in place, and your business isn’t left without water for long periods.
Whether it’s simply the supply of bottled water, or bulk supplies and tankered water which need to be delivered to address water supply in emergencies, Castle Water customers are assured of water supply continuity.
What is water contingency planning?
Imagine that right now, all the water in your building went off. Would you know what to do, where to get water from for operations to continue, and who to call?
Water contingency planning is the simple process of figuring out ahead of time what a business would need when water stops. It generally falls into three steps:
What happens when you need emergency water?
In the event of an interruption to the usual water supply or a planned increase in demand, Castle Water offers alternative and emergency provisions in partnership with Water Direct. The services Water Direct offer include:
Water Direct are experts in planned and emergency water services, nationwide 24/7. They offer a wide range of drinking water supply services wherever and whenever you need it. They can provide tank fills and a range of on-site services, bulk drinking water tankers, bowser and tank hire, bottled water and other solutions to a variety of sectors.
If you’d like to speak to someone right now about getting a water contingency plan in place or need emergency water, please get in touch.
Save up to 80% on your fixed water charges
When your business has a dependence on water, it should have emergency planning in place. Industries which would commonly need emergency water are:
Outside our normal office hours, in an emergency, or if you experience unplanned changes or disruption to your water supply, water quality or wastewater service, please call your water network owner directly on the appropriate emergency number listed below:
Affinity Water |
0345 357 2407 |
Albion Water |
0800 917 5819 |
Anglian Water & Hartlepool |
0800 145 145 |
Bournemouth Water |
01202 590 059 |
Bristol Water |
0345 702 3797 |
Cholderton & District Water |
07437 445 863 |
Essex & Suffolk |
0345 717 1100 |
Northumbrian Water |
0345 717 1100 |
Portsmouth Water |
0239 244 9081 / 0239 247 7999 |
Scottish Water |
0800 077 8778 |
Severn Trent Water |
0800 783 4444 |
South East Water (6am to 10pm Mon – Sun) |
0333 000 0018 |
South East Water (out of hours) |
0333 000 0365 |
Southern Water |
0330 303 0368 |
South Staffs Water |
0330 123 0116 |
South West Water |
0344 406 8053 |
Sutton & East Surrey Water |
01737 772000 |
Thames Water |
0800 316 9800 |
United Utilities |
0345 672 3723 |
Wessex Water |
0345 600 4600 |
Yorkshire Water |
0333 414 9040 |
In the event of an interruption to usual water supply or a planned increase in demand, Castle Water offers alternative and emergency provision in partnership with Water Direct. The services customers can avail of include: