Call us on 01250 718700  Mon – Fri  8am – 6pm

You can report an emergency, disruption to your water supply, water quality or wastewater service to Castle Water during office hours by calling 01250 718700.

24 Hours – 7 days

Outside our normal office hours, in an emergency, of if you experience unplanned changes or disruption to your water supply, water quality of wastewater service, please call your Wholesaler directly on the appropriate emergency number listed below:

Affinity Water0345 357 2407
Albion Water0800 917 5819
Anglian Water & Hartlepool0800 145 145
Bournemouth Water01202 590 059
Bristol Water0345 702 3797
Cholderton & District Water07437 445 863
Essex & Suffolk0345 717 1100
Northumbrian Water0345 717 1100
Portsmouth Water023 9247 7999
Scottish Water0800 077 8778
Severn Trent Water0800 783 4444
South East Water0333 000 0365
Southern Water0330 303 0368
South Staffs Water0800 389 1011
South West Water0344 346 2020
Sutton & East Surrey Water01737 772 000
Thames Water0800 316 9800
United Utilities0345 672 3723
Wessex Water0345 600 4600
Yorkshire Water0800 573 553

 

  • CUT YOUR COSTS

    Reduced rates and improved services.

    more info
  • HOW TO SWITCH

    Switching is easy. Just follow these easy steps.

    more info
  • HOW TO PAY

    Learn more about your payment options.

    more info