We’ve listened to your feedback and created a plan that allows you to pay for your business water and wastewater as you use them, meaning you’ll never pay in advance.
Terms and conditions apply.
To move to the Customer in Control plan you must do the following:
Once you’ve completed these steps submit a registration form here, and we’ll do the work to move you to the Customer in Control plan.
It’s easy to submit meter readings on MyAccount. Regular readings means you only pay for water as you use it and can also help your business:
Our job is to let you get on with yours. One simple monthly bill for all your water and wastewater, paid securely by Direct Debit.
Paperless billing is faster and easier than postal billing.
"The advisor was very helpful to ensure we stayed on the best possible tariff for our bowling club." - Stephen McIntyre, Castle Water customer