We understand your water usage may be significantly lower than normal as a result of the Covid-19 virus.

There are some things we may be able to do to help ensure your business water bills are minimised.

Please complete the form below to tell us about any changes to your business.

*Fields marked with an asterisk are mandatory

Customer details
Account number *
Your Title *
First name *
Surname *
E-mail address *
Telephone number *
Company details
Business name *
Billing address line 1 *
Billing address line 2
Billing address city *
Billing address postcode *
Please supply a forwarding address if required
Forwarding address line 1
Forwarding address line 2
Forwarding address city
Forwarding address postcode
Please indicate below if this address is for temporary use only
Supply details
Supply address line 1 *
Supply address line 2
Supply address city *
Supply address postcode *
Is the supply metered? * Is the supply metered?*
Have you closed all operations at this address? * Have you closed all operations at this address?*
The date from which you are closing your premise(s)*
If you haven’t closed down all operations and some people (even small numbers) are still on site, please complete the appropriate section below

Metered supply charges are calculated based on your previous meter readings and the average daily consumption. If you are now using less water, please take two meter readings a few days apart.
Meter Read 1
Date of Meter Read 1
Meter read 2
Date of Meter Read 2
If you are now using less water at your business premises, as a result of COVID-19, please complete this section.
Number of hours of business per week under normal conditions
Number of hours of business per week during Covid-19 outbreak
When did you move to reduced hours?
Full Time people at this property during Covid-19 outbreak
Part Time people at this property during Covid-19 outbreak
Is water being used for any purpose other than staff beverage and toilet facilities? Is water being used for any purpose other than staff beverage and toilet facilities?
Confirmation
Name *
Job Title *
Date you completed this form *