If your business is closing for a period of time until things return to normal, please complete the form below.

We encourage customers to contact us so we can update our billing based on your situation. If your premises is temporarily vacant we can reduce the volume we charge on our bills if meter reads can be provided.

*Fields marked with an asterisk are mandatory

Business details
Your details
Closure details
The date from which you are temporarily closing your premise(s)*
Is the supply metered or unmetered Is the supply metered or unmetered?*

To view our top tips for taking a meter reading, click here.

Forwarding address
Please send me my final invoice by email too
Additional information
I confirm that the information provided on this form is correct. *
I understand that Castle Water reserve the right to reverse any changes submitted by me if they are incorrect or challenged by another party* *