We understand your water usage may be significantly lower than normal as a result of COVID-19.

There are some things we may be able to do to help ensure your business water bills are minimised.

Please complete the form below to tell us about any changes to your business. *Fields marked with an asterisk are mandatory

Customer details
Customer Account number *
Your Title *
First name *
Surname *
E-mail address *
Telephone number *
Company details
Business name *
Billing address line 1 *
Billing address line 2
Billing address city *
Billing address postcode *
Please supply a forwarding address if required
Forwarding address line 1
Forwarding address line 2
Forwarding address city
Forwarding address postcode
Please indicate below if this address is for temporary use only
Supply details
Supply address line 1 *
Supply address line 2
Supply address city *
Supply address postcode *
Is your business premises currently closed or previously closed? * Is your business premises currently closed or previously closed?
The date from which you closed your premises*
Is your business premises re-opening / already re-opened? * Is your business premises re-opening / already re-opened?
Date of re-opening
Assessed charges are calculated on an assessed tariff based on your activities, opening hours, and number of employees. If you are now using less water, please complete this section.
When did you move to reduced hours?
If your business premises was open during COVID-19 restrictions
Hours of operation during business as usual
Hours of operation during COVID-19 restrictions
No. of full-time staff during business as usual
No. of full-time staff during COVID-19 restrictions
No. of part-time staff during business as usual
No. of part-time staff during COVID-19 restrictions
Was water being used for any purpose other than staff beverage and toilet facilities? Was water being used for any purpose other than staff beverage and toilet facilities?
If your business premises was closed and has now re-opened or is re-opening soon
Hours of operation during business as usual
Hours of operation on re-opening
No. of full-time staff during business as usual
No. of full-time staff on re-opening
No. of part-time staff during business as usual
No. of part-time staff on re-opening
Confirmation
Name *
Job Title *
Today's date*