Ofwat ended the period of Covid-19 closure on 31 July so we are required to resume charging from 1 August onwards unless you have fully vacated the property.
Please note there will be no reduction in fixed charges for the November lockdown or for businesses closed due to government restrictions in specific sectors or regions.
Please use the form below to let us know when you closed and reopened your business premises.
If you have already made us aware that you were closed during the first lockdown but have not seen your fixed charges reduced, complete the form and we will review your account.
Please note metered consumption will still be charged.
*Fields marked with an asterisk are mandatory