If your business is now re-opening following COVID-19 restrictions, please complete the form below.

Please provide an up-to-date meter reading so that your next invoice is as accurate as possible.

Re-opening Premises Form FAQs.

*Fields marked with an asterisk are mandatory
Business details
Your details
Closed & Re-opening dates
Closed Date * Please tell us the date from which you previously closed your premises*
Re-opening Date * The date from which you are re-opening / have re-opened your premises. Please note: Ofwat has decided that no customer can be treated as being closed due to Covid-19 after 31 July, and have now drawn a distinction between being closed and being unoccupied. For more information, click here to read our latest blog.

To view our top tips for taking a meter reading, click here.

Re-opening staff & operational hours
Re-opening Meter Reading
Is the supply metered or unmetered Is the supply metered or unmetered?*
Sending new invoice (please leave fields blank if address is as above)
Please send me my next invoice by email too
Switch to pay by Direct Debit

If you don't already, why not pay by Direct Debit? It's the easiest way to pay your bills and spread the cost. You’ll also be covered by the Direct Debit Guarantee. Simply download the Direct Debit mandate & attach to this form or send to Payments Team, Castle Water Limited, 1 Boat Brae, Blairgowrie, Perthshire, PH10 7BH.

Download Direct Debit Mandate
Upload completed Direct Debit Mandate below
Additional information
I confirm that the information provided on this form is correct. *
I understand that Castle Water reserve the right to reverse any changes submitted by me if they are incorrect or challenged by another party* *