In these situations, we will work with both you and the Network Operator to gauge and agree upon a fair and accurate business assessment, to reflect actual usage as closely as possible. This service is known as a ‘Review of charges at Unmeasured or Assessed Supply Points’ across the industry. In instances where meter installation is not possible, the Network operator will review your water consumption based on several key factors relating to the commercial premises, and then apply a volumetric rate to that effect.
This service also includes submitting reassessments and can sometimes involve a site visit if the premises arrangement is complex.
Please see the below scenarios and alternative resolutions:
You should provide as much information as possible in the above situations, as unwarranted or abortive investigations can involve charges.
Following the above, if you meet the criteria for business assessment, please provide us with your details below. We will then process this information and liaise with your wholesaler on your behalf.