YOU MAY BELIEVE YOU HAVE HAD A LEAK AT YOUR PREMISES. IF SO, PLEASE READ THE INFORMATION BELOW BEFORE COMPLETING THIS FORM

Is this service relevant to you?

You may have identified a leak on your business premises. Please visit our Leak Assistance page to understand what you should do now (before completing this form).

Leak Allowance Form

If you meet the criteria found on the Leak Allowance page, please complete the digital form below. If you are a customer in Scotland, you do not need to complete the form. Simply email customersupport@castlewater.co.uk with your contact information and basic details of the leak and we will be in touch to guide you through the leak allowance process.

Your details
Details
Estimated start date of leak
Date of repair of leak
Please attach any supporting documents or photos
Confirmation
I believe the information given above to be true and accurate.* * I believe the information given above to be true and accurate.*
I understand that on submitting this request, I will accept liability for any Wholesale Charges and/or Admin charges which may occur as a result of the proposed changes not being required.* * I understand that on submitting this request, I will accept liability for any Wholesale Charges and/or Admin Charges which may occur as a result of the proposed changes not being required.*