If you need a like-for-like meter replacement or repair - please use the Request for Meter Repair or Replacement form
If in doubt, contact us to discuss your request before completing this form.
This form asks you to agree to pay charges which may be incurred if, for example, the Wholesaler finds that the existing meter size and model is appropriate and does not need to be changed. Click here for more information on potential charges.
To request a new meter of a different size or model, complete the form below. We will use the information you provide to make a request to the Wholesaler on your behalf and will contact you if we or the Wholesaler need any more details.
We will share your details with the Wholesaler so they can contact you to arrange a time for the survey and required work.
Type the characters you see in the picture above: Can't read the security key? Click here to get a new key