In order to provide our customers with enhanced customer service, we deploy a number of specialised meter readers UK wide. This means you can enjoy greater control over your business water supply and costs.

To help improve the accuracy of your water bill,  you can submit your own readings at any time. Simply complete the form below.


Are you a micro-business?

The European Commission defines a micro-business as one which has fewer than ten employees and a turnover or balance sheet total of less than €2 million

To view our top tips for taking a meter reading, click here.

Please note: Any digits in red or placed after a decimal point should not be included in your read.

If you have more than 5 SPIDS at your business premises, please contact us.

Please upload a photo of your meter showing the meter reading:

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