A message to our business water customers from Affinity Water

With warmer weather and lots of us spending more time at home, there’s always an increase in demand for water. Our area has also experienced less rainfall than average over the last autumn and winter, so water resource levels are below average, and we need to do everything we can to use water wisely.

Although we’re working round the clock to keep water flowing this summer, increases in demand can lead to some customers experiencing lower water pressure.

If you're experiencing low water pressure at the moment, please see our alerts page to see which areas are currently affected.

How can you help

  • Cease or reduce non-essential usage during this extremely hot period, particularly at peak times during these hot spells (7am – 11am and 4pm – 11pm).
  • We are asking for all customers with irrigation systems, sports pitches, golf greens or similar surfaces to set timers to water these outside the current peak demand times e.g., 1am - 4am, or preferably avoid using these during these whilst we get through this extremely warm weather.  This would greatly reduce the demand on our network.
  • Check for leaks on your network.
  • Stop urinals and automated systems running overnight when not required.

For more information read our latest blog post, Water efficiency for businesses during a heatwave.