• water reader replacement

    Water Meter Replacement Programme

    Scottish Water is undertaking a major Meter Replacement Programme starting in April 2015 and running for 6 years, which will exchange or upgrade 61,000 meters across Scotland. The aim of the programme is to improve and update meters, and […]

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  • a woman drinking water

    Application form for Charities Exemption Scheme

    Charities are now able to apply for the Scottish Government scheme for exemption from water charges from 2015 onwards. Castle Water will administer the scheme for those of its customers which qualify, and application forms for the scheme can […]

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  • a woman drinking water

    Charities Exemption Scheme Update

    Forms will be available in January for Scottish charities to register for the new exemption scheme from water bills. Under the new scheme, from 1 April 2015 charities with over £300,000 of gross income will receive no exemption from […]

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  • Charities Water Exemption Image of washing hands.

    Water Charges Exemption Scheme for Charities

    The Scottish government has given details of its exemption scheme for charities and community sports clubs in Scotland from water charges for 2015-21. This will give a full exemption for charities with under £200,000 or revenue, and a 50% […]

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  • Switch Water Supplier

    Scottish businesses save £100m on water bills

    The benefits of a competitive water market have been made clear in Scotland, with more than £100m cut from the water bills of businesses and public sector organisations since competition was introduced in 2008. For more info, click here. […]

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  • Castle Water logo. Castle Water customer service update June 2018

    Castle Water welcomes first customers

    Castle Water, a supplier of water and waste water services in Scotland, is taking on its first customers. Uniquely positioned as an independent supplier but with the capacity to take on UK-wide groups from 2017, Castle Water’s management has […]

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