• Castle Water logo. Castle Water customer service update June 2018

    Castle Water customer service update June 2018

    190,754 calls answered in an average time of under 30 seconds for the 6 months to 30 June New call centre opened 50% of Trustpilot reviews now 5* Over £12 million savings delivered for customers to date Annual customer […]

  • temperature rising

    Customers across Scotland and England asked to use water wisely

    Business customers are being asked to use water wisely, in order to help maintain supplies throughout the continuing dry spell. For updates on water supply issues in your area, please visit our dedicated page here. Following a sustained period of […]

  • Logo in corporate blue. Temporary Use Ban

    Interview with The Water Report

    Following Castle Water’s acquisition of Invicta Water earlier this year, CEO John Reynolds spoke to The Water Report this month about the company’s rapid growth – noting that the company has “grown 20-fold a year for two years in […]

  • Mylene Klass thanks Castle Water for Save the Children Donations

    British singer, pianist, and model, Mylene Klass, has kindly thanked Castle Water for generous donations to Save the Children’s Emergency Fund. Working in partnership, Castle Water and Save the Children are giving children caught up in emergencies access to […]

  • John Reynolds, OBE, CEO of Castle Water

    CEO wins the EY Entrepreneur of the Year ‘Rising Star’ Award

    Blairgowrie-based business water retailer, Castle Water, is celebrating after Chief Executive, John Reynolds OBE, received the EY Entrepreneur of the Year Scotland ‘Rising Star’ award in the Scottish leg of the 2018 EY Entrepreneur of The Year UK awards. […]

  • John Reynolds CEO of Castle Water, comments on the newly opened water market

    Castle Water CEO comments on the newly opened water market

    This month, Castle Water’s CEO, John Reynolds, spoke to Robert Lea, Industrial Editor at The Times, about the newly liberalised water market. Commenting on the market, John noted that rather than the multiple water retailers that were envisaged, there […]