Switch to Castle Water for award winning business water services for companies and organisations of all sizes.
More 5-star reviews than all other water retailers combined.
2024 marks the 10th year of partnership between NFUS and Castle Water. For too long, farmers and growers had been left out of the benefits of the competitive water market in Scotland, that’s why we chose to partner with NFUS partnered and offer a deal that secures preferential water and wastewater rates for NFUS members.
We estimate we are currently saving NFUS members £39,000 on annual bills. We haven’t yet found a NFUS member who pays water charges where we can’t offer worthwhile savings. The partnership between NFUS and Castle Water was the first affinity partnership in the water sector, and we continue to look for opportunities to support NFUS.
Our affinity partnership with NFUS delivers worthwhile savings, and with a smooth switching process, straightforward billing, simple ways to manage your account online, support to improve sustainability, and specialised Agriculture Wastewater Treatment Services, we have everything you need get the most from your water services in Scotland. Our Scotland-based team handle the switch for you.
Other water retailers fail to take over 20% of the meter readings for which they are responsible, and it’s strongly suspected that they have a much higher failure rate with rural customers. We’re the only water retailer that’s invested in our own meter reading team and we achieve on time readings in 99% of cases in Scotland. We make it easy for our customers to submit their own water meter readings online all year round to keep bills low.
Unlike other business water retailers, our quotes don’t have hidden retail fees in the small print, and we don’t do exit charges. We have more 5-star customer reviews and more directly employed meter readers than any other UK water retailer.
With a clear understanding of how and why your business uses water you are better placed to spot unusual water usage. Early indication of this can:
Start with a simple review of your business water usage using our water efficiency checklist
Learn about achieving behaviour changes to find out how to get your employees involved.
Follow our step by step guide to saving water and understand how your water bill works
All we need is a few details about your business and we’ll handle the switch
You need an accurate, low cost solution to hassle-free meter readings
Limpet readers are a budget friendly option for businesses looking to avoid skipped meter readings, eliminate estimated billing, and minimise the hassle of monthly meter readings, by providing 100% accurate readings directly to your device.
Quick and easy to set up, Limpet readers help to keep your business water bills up-to-date and improve safety by removing the need to open meter manholes to collect meter readings.
The Limpet reader attaches to your existing water meter. The device takes a photo of the meter reading and converts the image into accurate numerical readings (as displayed on your meter). The meter reading data is transmitted to a database, that stores your readings with corresponding dates, before being sent to your mobile device.
The devices offer the flexibility to set up in advance how often you would like to receive your water meter readings. Typically businesses set Limpet readers to provide monthly readings.
Limpet readers are quick and easy to install and can be up and running in 15 minutes.
To talk to us today about installing limpet readers in your business by calling our experienced team on
01250 718718 or email additionalservices@castlewater.co.uk. We’re available Monday – Friday, 8am – 6pm.
With more than 16,880 5-star Trustpilot reviews, we’ve got happy customers
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