Customer Notice

Our offices and phone lines will be closed for Good Friday. Our Scotland offices and phone lines will reopen at 8am on Monday 22 April. Our England offices and phone lines will reopen at 8am on Tuesday 23 April. To make a payment, click here. If you experience an emergency or unplanned disruption to your water supply and/or wastewater service whilst we are closed, please call your Water Network Owner. You can find a list of emergency numbers here. If you experience a problem with the water pipework inside your own building/site, you should call your plumber in the first instance.

Switch and save on your water bill

1. Complete the quote request form

2. Accept our quote

3. Start saving!

“After quite a bit of research into which supplier would best suit our business’s requirements we found that Castle Water were significantly superior to other water suppliers, they offered fantastic rates and a quality of customer service that you cannot receive from other larger businesses.” – Philip Thompson, Dornoch Distillery


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    Read our useful water saving tips.

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