There are a million and one reasons for a business to switch water supplier. All it takes is one click to get started.
Businesses want to switch to Castle Water when...
Castle Water is here to provide excellent water services for your business at the best possible price.
Switch to Castle Water for more than just our great prices...
Making a switch shouldn’t feel like jumping over hurdles or impact any business operation.
Castle Water’s switching process is simple...
Everything you need to stay in control of your account, all in one place. Log in anywhere, anytime at castlewater.co.uk
Trade effluent requirements can be complex. Castle Water’s dedicated, expert trade effluent team has the experience and technology required to understand it like no one else – and we make the process simple.
We offer a variety of flexible payment options to make paying your bill quick and easy.
From one invoice with one payment for multiple accounts, to separate invoices, to EDI billing, to simple Direct Debit payments, we've got an option to suit every business.
We give free, practical advice to help your business use less water to become more sustainable and reduce costs.
Use our free online resources to engage with your staff and encourage cultural changes that result in less water being used.
It’s easy to submit regular meter readings on MyAccount so your bills stay up-to-date and you only pay for the water you use.
Plus, for every meter reading you submit that we use to calculate your bill, we donate £1 to Save the Children’s Emergency Fund.
We’ve got everything you need to stay in control of your business water, keep your bills up-to-date and your costs down; it’s why we’re so highly rated on Trustpilot by our customers.
Whether you’re the most booked out brunch spot in Edinburgh, the busiest office building in Leeds, or host the dreamiest staycations by the coast in Cornwall, we can help you switch to a better business water service today.
Remember, Castle Water is here for your business; always ready to help for what comes next.
"The easiest and cheapest water service provider I have ever used. I'm so pleased that I switched to them." - Mitzi, Castle Water customer
Businesses in England and Scotland are free to choose who supplies their water due to deregulation in the market. You may hear this referred to as the Open Water Market.
If your business pays water bills, rather than through a property factor, you have the right to switch.
Our customer team will strive to help clients lower their bills, understand how to improve usage, and expect a better level of customer service. We are a water retailer at heart, which means it is important that customers get the best rates possible.
No need to worry. Just get in touch, and we will find out who your current provider is.
During initial contact, it helps if you have information on how much you use, your bills, what charges your current provider has in place and your Supply Point Identification (SPID) number.
Yes. When wastewater services are mishandled, it can have a significant impact on bills. As part of any switch, our team can assist in improving wastewater services.
No. A deemed tariff means that your existing provider has to tell you what your options are. If they are reticent, get in touch, and we will see how we can help.