Thames Water has recently reviewed your assessed water and wastewater.
If you have not provided up-to-date information about your business and how water is being used, they may have chosen to apply their default tariff or to use a historic estimate which may have led to an increase in your bill.
We will share any information you provide now with Thames Water and ask them to review your charges. They will use this to determine the ‘assessed volume’ for your premises, that is the volume of water and wastewater you will be charged for each year. This could lead to a reduction in your bill.
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