When an underground pipe bursts it triggers a leak. Where no visible damage transpires it may take some time before any effects of the leak are found. This ‘out of sight, out of mind’ problem is not only difficult to detect but can end up costing thousands in structural damages if unrepaired and increase your business water bills. It is therefore important to know how to find and report an underground leak in your business
An underground leak can occur in your business for a multitude of reasons. Some of the more common causes can be due to:
Higher than usual bills
If your business premises is metered, a strong indication, and often the first way of knowing if you have a leak, is that your water bill is suddenly more expensive than usual. If you do have a significantly higher bill than expected, and you cannot account for the excess water consumption, you may have a leak somewhere.
Take regular water meter readings
Taking regular water meter readings will allow you to track your business water consumption, making it easier and faster to spot unusual consumption patterns that could be indicative of a leak. Submitting these meter readings on MyAccount will help to keep your bills up-to-date and as low as possible.
Test for a leak
An underground leak could potentially still occur between your outside stop valve and either the:
Find out more information on understanding who is responsible for leak repairs here.
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If you find a leak of any type it must be reported and fixed immediately.
Leaks that are not repaired (even those that start as a small drip) can rapidly escalate and potentially lead to flood issues. Not only are you paying for the water you have lost, but the build-up of that excess water will cause serious structural damage. This can end up costing your business thousands of pounds to repair.
If you are unsure who is responsible to fix a burst pipe or your need to report an emergency leak, contact Castle Water.
As your water supplier, we are available 24/7 to report leaks on your behalf, provide advice, and where required recommend you to your Water Network Operators.
Prevention and early detection is key to managing leaks. By taking the time to set up preventative measures early on, you can save yourself expensive repairs and potential floods to your business.
Signs to look out for that may occur due to underground leaks are:
Remember tracking water usage is key!
Castle Water provide a range of specialist business water services that can help track your water usage and detect leaks:
Castle Water have now made submitting meter readings even easier! Simply login to MyAccount and submit your meter readings anytime and anywhere.
For more information on detecting leaks, take a look at our leak assistance guide.