Call us on 01250 718700, Mon – Fri 8am – 6pm
You can report an emergency, disruption to your water supply, water quality or wastewater service to Castle Water during office hours by calling 01250 718700.
24 Hours – 7 days
Outside our normal office hours, in an emergency, or if you experience unplanned changes or disruption to your water supply, water quality or wastewater service, please call your water network owner directly on the appropriate emergency number listed below:
| Affinity Water | 0345 357 2407 |
| Albion Water | 0800 917 5819 |
| Anglian Water & Hartlepool | 0800 145 145 |
| Bournemouth Water | 01202 590 059 |
| Bristol Water | 0345 702 3797 |
| Cholderton & District Water | 07437 445 863 |
| Essex & Suffolk | 0345 717 1100 |
| Northumbrian Water | 0345 717 1100 |
| Portsmouth Water |
0239 244 9081 / 0239 247 7999 |
| Scottish Water | 0800 077 8778 |
| Severn Trent Water | 0800 783 4444 |
| South East Water (6am to 10pm Mon – Sun) | 0333 000 0018 |
| South East Water (out of hours) | 0333 000 0365 |
| Southern Water | 0330 303 0368 |
| South Staffs Water | 0330 123 0116 |
| South West Water | 0344 406 8053 |
| Sutton & East Surrey Water | 01737 772000 |
| Thames Water | 0800 316 9800 |
| United Utilities | 0345 672 3723 |
| Wessex Water | 0345 600 4600 |
| Yorkshire Water | 0333 414 9040 |