Great customer service is at the forefront of what we strive for here at Castle Water. Our customer service teams have been listening to your queries and taking note of...

Great customer service is at the forefront of what we strive for here at Castle Water. Our customer service teams have been listening to your queries and taking note of...

In the first part of our 'A Day in the Life of...' series, we asked our meter readers what a typical day at work involves....

For children to grow up healthy and happy, they need access to clean water, proper sanitation, and good hygiene. For most of us, that’s a given and probably something we...

We’ve been listening to your queries! Here, we answer some of the most common questions our customer service teams get asked. First up – payments....