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Switch to Castle Water for award winning business water services for companies and organisations of all sizes.
Save water and reduce your monthly bills with our practical water saving measures and helpful advice.
Unlike other retailers, we have a dedicated trade effluent team ready to support you. Find out more about the resources available today.
Reporting a leak is the first step towards responsible water management and safeguarding your property. Our partners are on-hand to swiftly identify and address your business water leak detection, ensuring minimal disruption and cost-effective solutions.
Whether it’s a hidden pipe leak or a noticeable issue, don’t hesitate to report it. By taking action promptly, you not only protect your property from potential damage but also keep your monthly bills at a minimum.
It’s helpful to provide as much detail as possible. Include your contact information, the location of the leak (be as specific as you can), the type of leak (e.g., visible, hidden, underground), and any relevant observations or circumstances surrounding the leak. The more information you provide, the better we can assess and address the issue promptly.
After you report a leak to us, we take immediate action to address the issue efficiently and effectively. To address the issue, we work with partners who will perform:
Our trusted partners utilise non-intrusive techniques to minimise any inconvenience to your property while ensuring thorough leak identification.
Don’t delay when it comes to reporting a leak, swift action is key to minimising potential damage, conserving water, and reducing costs.
Our dedicated team of experts is ready to assist you promptly. Whether it’s a noticeable issue or a potential concern, reporting a leak immediately ensures that the right professionals can swiftly assess, address, and resolve the problem.
Submit regular meter readings to ensure your bills reflect your consumption patterns.
Don't let overpayments drain your resources. Submit readings to only pay for what you use.
By tracking your business's water usage, you can catch leaks early and prevent unnecessary water wastage.
Unlock substantial savings by identifying and rectifying inefficiencies in your water consumption.
We use your meter readings to calculate your bills to help ensure your business only pays for the water being used. Submitting a meter reading may be additionally important for customers with a reduction in water consumption, to help reflect a change in water usage in your bills.
We encourage all customers who can safely access their water meters to submit monthly meter readings on your online account.