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We’re looking for an enthusiastic and proactive Credit Control Advisor to join our team in Ayr. In this role, you’ll connect with customers to understand the reasons behind missed payments and support them in resolving outstanding balances. Your strong communication skills and problem-solving mindset will be key in ensuring an efficient and effective credit control process.
This role suits someone who is confident, analytical and thrives under pressure, with strong problem-solving and negotiation skills.
Perks you’ll enjoy
Castle Water aims to deliver the best customer service in the sector. Creating positive interactions in the workplace and between our employees and our customers will help ensure our company continues to draw new and retain existing customers.
Castle Water has a track record of providing excellent customer service, and of developing innovative approaches to utility supply. We have more 5-star reviews on Trustpilot than all other water retailers. We pride ourselves on being transparent and treating customers fairly.
Our head office is based in Blairgowrie, Perthshire, within easy commuting distance of both Perth and Dundee. We are embedded in the local community and participate in many local events and activities.
As a responsible employer, the health, safety, and wellbeing of our people is a top priority. Our employees are currently working on a hybrid model from home and in the office. Measures have been put in place in line with government guidelines to ensure a safe environment for those who are working in our offices.
