Senior Software QA Tester

Castle Water has an exciting opportunity for a Senior Software QA Tester to join our energetic and busy IT Department. If you have strong problem-solving skills, can work to tight deadlines under pressure and have attention to detail with a focus on quality improvement, then this could be the perfect role for you.

Perks you’ll enjoy

  • Salary range from ยฃ27,000 to ยฃ30,000 per annum dependent on experience.
  • No shift work, Monday – Friday 9am-5pm
  • Hybrid working Office/Home
  • The organisation offers progression opportunities and will up-skill you to offer you the best career path possible.
  • 28 days annual holiday which will increase by 1 day for each completed yearsโ€™ service, to a maximum of 33 days.
  • Company sick pay scheme
  • Excellent pension and life insurance policies

This is a permanent opportunity with an immediate start date.

  • Lead on multiple projects at one time
  • Test Planning and Design: Participate / contribute to development of test strategies, including test plans, test cases, and test scenarios covering functional, regression, integration, performance, and user acceptance testing (UAT).
  • Analyze business requirements and write manual and automation tests.
  • Managing UAT and CAT testing using JIRA / Xray / Automation tools like Selenium.
  • Draw up an automation framework for ServiceNow automation testing using AutomatePro (training on AutomatePro will be provided).
  • Troubleshoot and problem solve / raise defects and write up bug reports in Jira.
  • Design tests to mitigate risk.
  • Present findings to software development and business user teams.
  • Communicate findings to technical and non-technical colleagues.
  • Work towards departmental and project deadlines.
  • ISEB Foundation in Software Test or similar relevant accreditation.
  • 2+ years of test automation experience with Selenium / Gherkin / Cucumber etc.
  • Minimum 3+ yearsโ€™ experience (preferably in the utilities sector) in software testing with a strong understanding of the tools, testing methods & techniques and process involved.
  • Detailed understanding of SDLC (waterfall & agile development methodologies).
  • Proficiency in test & defect management tools like JIRA / X-ray or similar testing tools like TestRail, Bugzilla, Quality Center (ALM).
  • Able to lead test execution / conduct rigorous testing across various phases (unit, integration, system, UAT), meticulously identifying and reporting defects.
  • Work closely with developers, product managers, and UX designers to understand requirements, identify potential issues, and drive improvements throughout the development lifecycle.
  • Quality Metrics: Define and track key quality metrics, providing insights into product reliability and areas for improvement.
  • Good understanding of defect management with the ability lead defect meeting and to Identify, report and track software defects and issues.
  • Experience of front and back-end testing, with an awareness of RDBMS and SQL Scripting.
  • Ability to test in different environments including web and mobile.
  • Develop and maintain healthy collaborative relationships with key partners such as Business Analysts/ Product Managers / Software Engineers & Business Users.
  • Support the QA & Test Team in the establishment and implementation of effective practice and procedures for software testing and quality assurance.
  • Mentor and help junior testers fulfil their potential
  • Provide peer review of test artifacts produced by other test engineers.
  • Provide testing support to the business users during testing.

Advantageous:

  • Experience / exposure in testing of billing system software or ServiceNow Platform.
  • Experience of Git
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About Castle Water

Castle Water aims to deliver the best customer service in the sector. Creating positive interactions in the workplace and between our employees and our customers will help ensure our company continues to draw new and retain existing customers.ย 

Castle Water has a track record of providing excellent customer service, and of developing innovative approaches to utility supply. We have more 5-star reviews on Trustpilot than all other water retailers. We pride ourselves on being transparent and treating customers fairly.

Our head office is based in Blairgowrie, Perthshire, within easy commuting distance of both Perth and Dundee. We are embedded in the local community and participate in many local events and activities.

As a responsible employer, the health, safety, and wellbeing of our people is a top priority. Our employees are currently working on a hybrid model from home and in the office. Measures have been put in place in line with government guidelines to ensure a safe environment for those who are working in our offices.

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