We've all got used to checking if we're two metres apart, but it's now time to get checking your water meter too.

If you've not submitted a meter read since closing or reopening your business, due to COVID-19 restrictions, your bill may not reflect your reduced usage.

Submitting a meter reading online will ensure your next bill is as accurate as possible PLUS for every reading you provide, Castle Water will donate £1 to Save the Children’s Emergency Fund*. Find out more. *Save the Children Fund is a charity registered in England & Wales (213890) and Scotland (SC039570) and a registered company limited by guarantee (Company No. 178159).

• Are your employees working from home? Submit a reading to let us know how your business' water usage has been affected.
• Is your business still closed? Submit a reading to let us know you’ve not used any water.
• Do you have less staff in the office to comply with social distancing? Submit a reading to let us know your water consumption is lower.

You can submit your own readings at any time by using the form below.

Complete the form below or:

View tips for reading your meter Report a problem with your meter
Customer Details
Multiple Meter Readings
Add multiple meter readings
Please upload a photo of your meter showing the meter reading