Act now to minimise your water bills!

We are doing all we can to support you, and with varying restrictions across the UK changing how you operate your business, we want to remind you of how you can help to ensure your bills are minimised.

If you've not submitted a meter reading since closing or reopening your business due to Covid-19 restricitons, your bill may not reflect your current usage.

Submitting a meter reading online will ensure your next bill is as accurate as possible PLUS for every reading you provide, Castle Water will donate £1 to Save the Children’s Emergency Fund*. Find out more. *Save the Children Fund is a charity registered in England & Wales (213890) and Scotland (SC039570) and a registered company limited by guarantee (Company No. 178159).

• Do you have less staff in the office to comply with social distancing?
• Are your employees working from home?
• Is your business closed completely?

All of these will affect your water usage. Submit a read NOW to ensure your next bill is up-to-date.

You can submit your own readings at any time using the form below - remember to take a picture of your meter! Alternatively, you can submit meter readings on MyAccount.



Complete the form below or:

View tips for reading your meter Report a problem with your meter
Customer Details
Multiple Meter Readings
Add multiple meter readings
Please upload a photo of your meter showing the meter reading