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🎄 Festive Opening Hours 🎄
Our phonelines will close at 1pm on 24th and 31st December.
We’ll be closed on 25th, 26th December and 1st January.
We’ll reopen with normal hours on 2nd January.
Wishing all our customers a happy and safe festive season!

Moving premises

Moving in?

If you have recently moved into a premises supplied by Castle Water, please let us know as soon as you can.

All customers are required to complete our “Move In” form which can be found in the customer portal. Where possible, you should take a meter reading before beginning this form.

If you already have a Castle Water account, please log in and complete this form.

NEW CUSTOMERS

Moving out?

If you have moved out of a premises supplied by Castle Water, please let us know by completing our “Move Out” form below.

We will update our records and issue your final bill. If your account shows an overpayment, any remaining balance will be refunded upon account closure.

move out form