Castle Water Logo
Get Quote

Postcodes: OX3, OX4   |    We are aware of an issue with your water supply. The Thames Water team are carrying out urgent repairs and will get your water supply back to normal as quickly as possible. For the latest updates, please visit Thames Water.

  • Case Study

Procure North Yorkshire Case Study

In November 2017, Castle Water achieved recommended supplier status in the first aggregated further competition, enabling participating public sector customers in England to access the Crown Commercial Service, (CCS), framework for the provision of water and wastewater services. The framework allows public sector customers in England to switch to a single retail provider for their billing and account management services and secure their retail costs for 2-3 years.

Having switched to Castle Water through the framework, the partnership has benefited from competitive water rates, an experienced Commercial Relationship Manager, highly-rated customer support with experience to advise on a huge range of value-added services to help them get the most from their water services.

The switch to Castle Water was efficient and well communicated. All-round customer service has been excellent. Communication is easy and we are well looked after by the Castle Water team.
Dale Casson
The switch to Castle Water was efficient and well communicated. All-round customer service has been excellent. Communication is easy and we are well looked after by the Castle Water team.

In November 2017, Castle Water achieved recommended supplier status in the first aggregated further competition, enabling participating public sector customers in England to access the Crown Commercial Service, (CCS), framework for the provision of water and wastewater services. The framework allows public sector customers in England to switch to a single retail provider for their billing and account management services and secure their retail costs for 2-3 years.

Having switched to Castle Water through the framework, the partnership has benefited from competitive water rates, an experienced Commercial Relationship Manager, highly-rated customer support with experience to advise on a huge range of value-added services to help them get the most from their water services.

Share This Story

More Case Studies

What our customers say about us

Trustpilot