Manage your Castle Water account on MyAccount

MyAccount has everything you need to stay in control of your account, keep your bills up-to-date and your costs down, all in one place.

  • View and download invoices
  • Check your account balance
  • Submit meter readings
  • Tell us if you are moving premises
  • Update your details
  • Access a range of useful FAQs
  • Use the interactive map to find your water meter
  • View your Statement of Account to see all your account transactions

Register or log in to MyAccount

Who can register for MyAccount?

  • Customers with premises in England*
  • Consolidated billing customers
  • Trade effluent customers

Register for MyAccount today

It's quick & easy to set up your MyAccount, plus your invoices will be available immediately.**

Register or log in to MyAccount

*Please note; MyAccount is currently unavailable to Scotland customers that do not have Consolidated Billing or Trade Effluent. Customers not eligible for MyAccount can use our quick online self-service buttons at the top of the homepage to pay a bill, submit a meter reading, or tell us they are moving premises.
**Consolidated Billing customers may experience a longer time period for invoices to be accessible.