We've upgraded MyAccount to make it even easier for you to manage your Castle Water account online.
You can still...
All you have to do is log in.
Got a query or need help? You can now track all your customer support cases in MyAccount. Check the status of a query, including any bilateral requests where we're liaising with your Wholesaler on your behalf.
Any letters we post to you can now be viewed digitally in MyAccount. With everything saved digitally and all in one place, scrambling to find paper bills and letters will be a thing of the past.
We've improved validation for meter reading submissions in MyAccount, so you'll be notified if it looks like your submitting a reading that could be incorrect, and alerting you to potential leaks.
You'll get a helpful email notification to let you know when new letters and invoices are ready to view in MyAccount. So all you have to do is log in to find your latest communications.
Looking for your account balance, invoices, letters or need to search for a transaction? You can find, view and download them on MyAccount.
Simple graphs show how much water your business is using, helping you to track water usage to assess water efficiency measures, or spot potential leaks early.
It's easy to set up a Direct Debit on MyAccount. All you need is your bank details and a recent invoice.
You need an accurate, low cost solution to hassle-free meter readingsFind out about Limpet readers