Manage your Castle Water account, with MyAccount.

Water you waiting for?

MyAccount is your dedicated self-serve customer portal, providing secure 24/7 access to manage your Castle Water account online, anywhere, anytime.

MyAccount Image

With MyAccount you can:

  • View and download invoices
  • Check your account balance
  • Submit meter readings
  • Tell us if you are moving premises
  • Update your details
  • Access a range of useful FAQs

Who can register for MyAccount?:

  • Customers with premises in England*
  • Consolidated billing customers
  • Trade effluent customers

Register for MyAccount today

It's quick & easy to set up your MyAccount, plus your invoices will be available immediately.** Water you waiting for?

Register or Log In to MyAccount

*Please note; MyAccount is currently unavailable to Scotland customers that do not have Consolidated Billing or Trade Effluent. **Consolidated Billing customers may experience a longer time period for invoices to be accessible.