To ensure we can answer your call or respond to your webchat without delay, we've reduced our opening hours to 9am until 5pm, Monday to Friday - until further notice. To report an emergency outside of these hours, please call your water network owner directly.

COVID-19

If you are facing a downturn due to the Covid-19 virus, there are some things we can do to help ensure your business water bills are minimised.

Save the Children

Castle Water are proud to partner and support Save the Children’s Emergency Fund. In the critical first few hours and long after the initial emergency, Castle Water and Save the Children make sure children can get the safe, clean drinking water they need to survive.

Defining the business of water

Castle Water are the UK's leading independent water supplier offering unrivalled customer service at competitive prices.

Save water, save money

Making a few simple changes to your business will help you to save water, save money and reduce your carbon footprint. Better for you, better for the environment.