We're here to help
We're experiencing an unprecedented level of calls as many of our customers prepare to reopen their businesses. We're responding to queries as quickly as we can, so please bear with us. In the meantime, you may find the answer to your query by using the button below.
Your Bill Explained & other FAQsCOVID-19 Help and Support
If you're re-opening your business following COVID-19 restrictions, please complete our Reopening Premises form. If applicable, please provide a meter reading to ensure your new bill is as accurate as possibleIf you previously submitted a Temporary Closure form or a Reduced Consumption form, we ask for your patience and understanding as we continue to process these.
If you're facing a downturn due to the Covid-19 virus, there are some things we can do to help ensure your business water bills are minimised.
Let's get Back to Business!
We understand that times are hard just now. That’s why, for a limited time only, we’re giving you the chance to sign up to one of our best ever offers!
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Looking to Switch Water Supplier?
As a business you can now choose your business water retailer in the same way as you can choose your energy or telecoms provider.
Let Castle Water take care of all your business water and waste water requirements.
Save up to 20% on your bill with Castle Water!
Save the Children
Castle Water are proud to partner and support Save the Children’s Emergency Fund. In the critical first few hours and long after the initial emergency, Castle Water and Save the Children make sure children can get the safe, clean drinking water they need to survive.
Our Save The Children PartnershipDefining the business of water
Castle Water are the UK's leading independent business water supplier offering unrivalled customer service at competitive prices.
Business water services we offer include water management, waste water treatments, trade effluent, water efficiency and emergency or contingency planning.
Latest News & Blogs
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Read moreSave water, save money
Making a few simple changes to your business will help you to save water, save money and reduce your carbon footprint. Better for you, better for the environment.
Water Efficiency Guide