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Castle Water CEO warns of additional late payment charges resulting from water industry financial problems.
With effect from 1 December an Exceptional Market Disruption Charge
October 23, 2024
In a complex market where other water retailers have been investigated for overcharging, Castle Water stands out for its exceptional service and commitment to fairness.
Here’s why:
According to the official water market operator, Castle Water has the best performance in England and Scotland for meter reading, ensuring the most accurate bills.
Castle Water is the only water retailer to challenge incorrect network charges through formal Trading Disputes and arbitration proceedings, taking on Thames Water and other networks to reduce your charges.
Castle Water has more 5-star Trustpilot reviews than all other water retailers combined, reflecting our dedication to high quality service.
UK businesses are fed up with getting fleeced by hidden retail charges, poor service and confusing bills from other water retailers. At Castle Water, we’ve found a better way to do business water.
Sometimes getting more than you bargained for isn’t a good thing. Luckily, UK businesses are free to switch business water suppliers, so you can make bad service and hidden fees a thing of the past in just a few clicks.
One minute you’re hiding from bad service and hidden fees, and the next your enjoying the relief of a quote you can trust, flexible payment options, award-winning service, one simple bill, and savings of up to 80% on fixed water charges.
In the last 12 months alone, water market operator MOSL confirmed that Castle Water is outperforming other major water retailers on key meter reading tasks. Our 96% success rate in meter reading tasks surpasses all other major retailers, and MOSL’s “Holistic Reporting” score of over 94% also ranked Castle Water above other national retailers.
With effect from 1 December an Exceptional Market Disruption Charge
Preliminary estimate of +12% with significant variation between companies With
Unless like me you are a bit of a regulatory