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We’re thrilled to announce our strategic partnership with Dukefield Procurement, a specialist in public sector frameworks and trusted partner to education providers and government bodies alike. Together, we are poised to deliver seamless, efficient water and wastewater services through Dukefield’s Lot 3 framework, which offers metered and unmetered water, wastewater, trade effluent, and ancillary services.
This partnership opens up a Pre-Qualified Procurement Route under a Public Contracts Regulations-compliant framework, enabling local authorities, NHS bodies, schools, charities, and other public agencies across the UK to easily access our services with confidence.
Our joint offering is built on three key strengths:
- Efficiency & Compliance – Public sector clients benefit from a compliant, fast-tracked process with robust price and service benchmarking.
- Expert Support – Through Dukefield’s streamlined framework, customers receive seamless account management, tailored efficiency advice and technical support—ranging from AMR installations to trade effluent audits.
- Trusted Partnership – Castle Water brings deep sector expertise and customer-first service, matched by Dukefield’s 25+ years of procurement experience and public sector knowledge .
Our joint offering combines the very best of procurement expertise with outstanding service delivery, including:
- Consolidated billing – a single, accurate invoice across multiple sites, simplifying administration and improving transparency.
- Industry-leading billing accuracy – the most accurate in the market, giving customers confidence and control.
- Best metering scores in the industry – ensuring customers can monitor, manage, and reduce consumption effectively.
- Trusted service excellence – backed by a 4.5-star Trustpilot rating, reflecting our commitment to putting customers first.
- Dedicated account management and support – helping public sector clients cut costs, save water, and meet sustainability goals.
This partnership is about more than procurement – it’s about enabling the public sector to access reliable, transparent, and sustainable water services with confidence.
With Castle Water’s customer-first approach and Dukefield’s expertise in compliant procurement, public sector organisations can expect a seamless experience from tender through to delivery.
Together, Castle Water and Dukefield are setting a new standard for public sector water procurement.
To find out more email Conor Kearney Head of Business Development on Conor.Kearney@castlewater.co.uk
