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Businesses Urged to Demand Accuracy from Their Water Retailer
Too many businesses are still paying water bills based on estimates — and that means overpaying for water they haven’t used, or getting hit with
Castle Water Protects Customers from an Unfair Tariff Hike and Secures Nearly £500K in Savings
At Castle Water, our commitment to fairness isn’t just something we talk about it’s something we deliver. When proposed tariff changes threatened to significantly raise
Quick to Respond, Easy to Reach – Supporting I&C Customers Every Step of the Way
At Castle Water, we understand the pressures facing industrial and commercial (I&C) businesses — and we know that when you need support, every second counts.
Castle Water: The UK’s #1 for meter reading performance in 2025
It’s official, Castle Water customers have the most accurate bills in the market, with the latest performance statistics from market operator MOSL showing we are
Castle Water Leads the Market with Outstanding MPS Score of 98.26%
Castle Water continues to lead the UK business water retail market, achieving the highest Market Performance Standard (MPS) score across the top 10 retailers in
Castle Water Partners with Dukefield to Streamline Water Services for the Public Sector
We’re thrilled to announce our strategic partnership with Dukefield Energy, a specialist in public sector procurement and trusted energy consultancy to education providers and government bodies
Castle Water Customer Service Update – Q3 2025
Discover how Castle Water is delivering award-winning customer service with AI innovation, record-breaking Trustpilot reviews, and the industry’s most accurate billing.
How can businesses improve England’s water shortages
The BBC’s recent coverage of the Environment Agency’s stark warning on England’s looming water shortage brings into sharp focus the need for urgent, sustained change.
Castle Water celebrates 20,000 5-star Trustpilot reviews
Castle Water, the UK’s leading independent water retailer, is proudly celebrating a new milestone of 20,000 5-star reviews on Trustpilot, making it the most highly
Preparing for dry weather in 2025
What it means for business water use and how to stay ahead 2025 has brought one of the driest starts to the year that many