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Postcodes: OX3, OX4   |    We are aware of an issue with your water supply. The Thames Water team are carrying out urgent repairs and will get your water supply back to normal as quickly as possible. For the latest updates, please visit Thames Water.

Request My Invoice

THE FASTEST WAY TO GET A COPY OF YOUR BILL IS TO REGISTER FOR MYACCOUNT.

MyAccount is your dedicated self-serve customer portal, providing secure 24/7 access to manage your account(s) online. Register today. It’s quick & easy plus, your previous invoices will be available immediately*.

Get a copy on myaccount now

Please note; MyAccount is currently unavailable to Scotland customers. If you are a customer in Scotland and would like to request a copy of your bill, please email customersupport@castlewater.co.uk.

*Please note that this may take a little longer for consolidated billing customers.

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