Move from Fixed Direct Debit to Variable Direct Debit

Moving to Direct Debit Variable means that your monthly collections will stop.

We will organise a collection of your full outstanding balance.

Going forward, we will collect your outstanding balance 14 days after your invoice is generated. Information regarding the collection amount will be available on page 3 of your bill.

If your current arrangement is due to be collected in the next 3 days this will still happen. We will take this collection into consideration when we organise your first variable collection.

We will always give ten working days’ notice of the amount and date of collection, either by letter or on your bill.

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