Scheme of charges

The latest Scheme of Charges can now be found in the customer portal

Here you will find online forms, pricing and other information to help you manage your water services with Castle Water. Find resources in our user portal:

Switch water supplier

Business water rates are rising

Business water services

Water efficiency

Trade effluent

Trade effluent services

Team Castle Water steps up for charity at 2025 Glasgow Kiltwalk

News

Castle Water and Bowls Scotland team up for World Water Day 2025

Castle Water shortlisted among top 8 UK businesses for Customer Satisfaction at British Business Awards 2025

Castle Water Acquires Brightwater, Strengthening Position as the UK’s Leading Independent Water Retailer

Castle Water CEO John Reynolds confirms water tariff increase from April 2025

Insights

Water leaks – Who’s responsible for the bill?

What is water abstraction?

Save water, save money, and boost efficiency in 2025

Castle Water in the community: A year of partnerships in 2024

Case Studies

SUEZ Switch Over 200 Sites To Castle Water For Optimised Services And Solutions

Sweetening The Deal: Castle Water Resolve Loss Of Water Pressure At Leading UK Cane Sugar Manufacturer

How Castle Water Saved £6 Million For Customers In 2020 During The Pandemic

Drought Resilience Through Innovation

Account

Meters

Premises

Statement of account

Letters & invoices

Support

Scheme of charges

The latest Scheme of Charges can now be found in the customer portal