Your self-serve customer portal

MyAccount is your dedicated self-serve customer portal, providing secure 24/7 access to manage your account(s) online. Please note; MyAccount is currently unavailable to Scotland customers.

MyAccount Image

With MyAccount you can:

  • Submit meter readings
  • View and download previous invoices
  • Tell us if you are moving premises
  • View details of your premises
  • Access a range of useful FAQs

Register for MyAccount today

It's quick & easy plus, your previous invoices will be available immediately.* Why wait?

Set up your MyAccount automatically

*Trade Effluent and Consolidated Billing customers will experience a longer time period for invoices to be accessible.